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Using Accounts - Devices and Alarms Issue

Question asked by cduryea on Jun 29, 2017
Latest reply on Sep 4, 2017 by leizi02

8.5.1 sp1

I have a group with an assigned account.  When a local test account or a LDAP user logs in and they look at the devices in that group, all devices show a green circle with a check mark.  Alarms tab shows nothing, which rightfully so if in theory there were no alarms when all is green.

 

The problem is just about every one of those devices has some sort of alarm.  I as the administrator can see them properly but the test account and a LDAP user cannot.  I even gave the test account/ldap users all permissions in the ACL configuration, still all devices for them are green.

 

I thought upgrading to SP1 today would by chance fix this but the problem still exists.

 

Is there a known issue when using accounts against groups?

 

Thanks

Chris

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