CA Service Management

  • 1.  change schedule report sent to user

    Posted Jul 03, 2017 08:32 AM

    Hi Team,

     

    We need to schedule a change report wherein I have to send a report to the team which involve the next day schedule changes everyday, can you please explain how can this be achieved either by creating a variable or creating an object.

     

    Please suggest.



  • 2.  Re: change schedule report sent to user

    Broadcom Employee
    Posted Jul 04, 2017 12:38 AM

    Hi Nupur,

     

    1.If your requirement is to schedule a report to pull previous 7 days data or previous 30 days data : then there are OOTB fields in BI.

    2. If you want to schedule report for only today's data,you have to use pdm_today function. Please check below tech doc

    How do I return the current date automatically in a CA Business Intelligence (CABI) report filter? 

     

    Let us know if that answers your queries.



  • 3.  Re: change schedule report sent to user

    Posted Jul 06, 2017 03:29 AM

    Hi Kalsw,

     

    Thankyou for your response,

    I checked the first point of yours, it shows the filter for open date in 7 days, today and so on....however i require the changes that are open any day, however schedule for tomorrow.

    Also, i tried with pdm_today, the data object was created successfully but i didn't see the object when i created a report(it was not highlighted) there.



  • 4.  Re: change schedule report sent to user

    Posted Jul 11, 2017 08:26 AM

    Hi All,

     

    Any update on this?



  • 5.  Re: change schedule report sent to user

    Broadcom Employee
    Posted Jul 11, 2017 08:30 AM

    Hi Nupur,

    can you give screenshot of where you're referring: didn't see the object when i created a report

    The object will be in available in filters.Please check step 8 again from given link.

     



  • 6.  Re: change schedule report sent to user

    Posted Jul 12, 2017 03:43 AM

    attachment1attachment2



  • 7.  Re: change schedule report sent to user

    Posted Jul 12, 2017 03:43 AM

    Hi,

     

    Please refer the attachments above.



  • 8.  Re: change schedule report sent to user

    Broadcom Employee
    Posted Jul 12, 2017 07:26 AM

    Hi Nupur,

     

    You will not the field in the 2nd screenshot.

    The steps are given to add the "object" in "report filters".

     

    Recheck the screenshots from step 4 of tech doc given earlier.

    How do I return the current date automatically in a CA Business Intelligence (CABI) report filter?