Hallett_German

New/Updated/Retired APM/ASM/AXA KDs for June 2017

Discussion created by Hallett_German Employee on Jul 3, 2017

Published
N1. Monitor RFC calls TEC1444872
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1444872.html

N2. Setting up SSL communications for an APM Cluster and components. TEC1308495
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1308495.html

N3. What Metrics Does the Powerpack for Web Servers report for Apache Web Servers? TEC1229617
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1229617.html

N4. Resolving cache clearance issues for Webview browser clients after unsuccessfully rendering dashboard images. TEC1185733
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1185733.html

N5. How do I clear the cache on a APM Enterprise Manager? TEC1371637
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1371637.html

N6. What does Active thread under investigator stands for? TEC1273812
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1273812.html

N7. Does CLW Support Password Encryption using SSL on Port 5443? TEC1355564
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1355564.html

N8. How does Cross process transaction tracing in MQ Powerpack, with and without achieving a handshake, work? TEC1052276
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1052276.html

N9. After configuring the Java agent with Atlassian application, some of the features and or plugins are not working as expected. TEC1601606
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1601606.html

N10. Does the APM WebSphere Agent support TLS 1.1/1.2 if configured on the WAS server? TEC1975545
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1975545.html

N11. The time range pull-down menu for SLA reports in the APM CE (CEM) GUI is missing. TEC1703275
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1703275.html

N12. We should restart WebView after EM was restarted ? TEC1328006
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1328006.html

N13. Incorrect order of trace components in Trace View TEC1830055
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1830055.html

N14. During an upgrade to APM 10.5.2 on Linux, the installer keeps displaying that the Postgres password is incorrect, even if entered correctly multiple times. TEC1019884
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1019884.html

N15. Alternatives to installing Akamai NetSession Interface for downloading CA Marketplace Extensions. TEC1645642
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1645642.html

N16. Sometimes we are not seeing the "check" happening every 5 minutes in ASM logs, is there any explanation? TEC1657082
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1657082.html

N17. Top Five New APM Team Center (ATC) Supportability Metrics to use for Investigation. TEC1472344
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1472344.html

N18. Top Five Assisted Triage Event Generation Supportability Metrics. TEC1638841
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1638841.html

N19. Enabling APM HTTPS Communications using a Non-default Keystore or Certificate. TEC1828777
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1828777.html

N20. Not seeing page and AJAX metrics after enabling DxC/Browser Agent to monitor HTTPS transactions. TEC1971976
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1971976.html

N21. What fixes are included in APM 10.5.1. Hotfix #20? TEC1966501
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1966501.html

N22. Using Underscores in SQL Query state of CA APM Alert. TEC1603444
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1603444.html

N23. Creating a temporary APM Team Center API token TEC1672515
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1672515.html

N24. Does APM Agents support AWS? TEC1691426
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1691426.html

N25. Getting the error "Internal cache is corrupt" in the EM logs. Why is this? How can I resolve it? TEC1286338
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1286338.html

N26. Unable to start startMQMonitar.sh TEC1003706
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1003706.html

N27. CA ACC installation fails with a "osb_full_bundle.tar.gz.bad" message. TEC1187303
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1187303.html

N28. Unable to Login APM Console after EEM database change. TEC1629858
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1629858.html

N29. APM Support for PEGA and CORDY's web services. TEC1985027
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1985027.html

 

Updated

1. Are widgets supported for WebView? TEC1498243
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1498243.html

2. Should I be concerned with seeing APM database deadlock errors and exceptions in the Tess logs and the postgresql.log? TEC596464
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec596464.html

3. Getting 'Unexpected element : OPEN_TAG' Exception when loading CEM Web Services in SoapUI 5.0 TEC1904657
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1904657.html

4. Configuring CA APM to use LDAP Authentication (Introscope and APM CE [CEM]).TEC595290
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec595290.html

5. Seeing a Hashmap error after enabling the SOA Performance Management Agent Extension. TEC1210346
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1210346.html

6. Why am I unable to connect to Workstation or see the agent disconnecting? TEC1831886
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1831886.html

7. This message is frequently seen in Collectors: "Timed out adding to outgoing message queue. Limit of reached." and on MOM this is seen: "com.wily.isengard.message.MessageUndeliverableEx"
TEC1606598
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1606598.html

8. How to perform an APM Cluster Performance Health Check.
TEC604648
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec604648.html

9. java.lang.VerifyError: JVMVRFY012 stack shape inconsistent;
TEC1853125
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1853125.html

10. Which APM non-user database tables are kept for two years? TEC609611
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec609611.html

11. Setting up a Workstation Alert for ConnectionStatus TEC593253
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec593253.html

12. Plugin Load Failure happens after an APM CE (CEM) configuration change. The TIM monitor sync fails with a "Communication Error 500" for "Monitor Configuration Status". TEC1324169
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1324169.html
13. What releases of APM TIM, MTP/VMTP, and ADA are compatible? TEC1241257
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1324169.html

14.What components are no longer part of APM 10.3 and later?
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1272136.html

15. An Unofficial List of CEM/APM & Postgres Releases. TEC1401711
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1401711.html
Retired
R1. Does the ZOSRuntime.jar file need to be deployed with version 9.1 or 9.5 (and above)? The jar file appears to be empty. TEC610829
R2. TEC1470306 Resolving cache clearance issues for Webview browser clients after unsuccessfully rendering dashboard images.

R3. After configuring the Java agent with Atlassian Confluence Wiki applicaiton, some of the Confluence plugins are not working as expected. TEC1008211

R4. IBM Java 7 agent exception JVMVRFY012 reported. TEC616173

R5. Problem Sending Email from CEM ( Legacy KB ID WLY 1900 ) TEC534365

R6. PGAdmin Server Unable to Connect to CEM ( Legacy KB ID WLY 2441 )
TEC534166

R7. Due to the significant differences between WebSphere Liberty Profile and WebSphere Application Server, should WebSphere Liberty Profile be instrumented with the WebSphere agent or another type of Java agent? TEC1776578

Outcomes