DX NetOps

Hi

We are noticing a weird behavior in spectrum 10.0. If we have 2 network devices for a location (like one is switch and other one is router) and if both goes down we get the alarm only for switch and the router remains in green state with condition as “normal” but contact status as “lost”. We are sure its not due to Spectrum Fault Isolation feature as we have not discovered those devices with “discover connections” options enabled. Can someone please help on this so that we can get alerts for both devices when both of them are down?

regards

Hi Roopesh,

I recommend opening a support case for this. Support will need to take a look at your modeling and events and possibly check for performance issues.

Regards,

-Roger