AnsweredAssumed Answered

attribute not found for custom fields

Question asked by La-Qa on Jul 5, 2017
Latest reply on Jul 18, 2017 by oyapa01

Hello Team


We have setup  replica of our current production sdm which has custom fields .


we restored full backup of production sdm on replica server and copied all custome htmpl files from production to replica server. After restoration of mdb I also can see now  custom columns z_site , z_phone etc in scema designer. But still while creating a ticket  , the ticket page giving error z_site attribute not found.


I open the htmpl form in wsp tool there I cannot see attribute of custom table like z_site.


I believe there is something to do with wsp_schema & wsp_index file present in site --> mods folder.


Can anypne pls advise on it.


Many thanks