We have setup replica of our current production sdm which has custom fields .
we restored full backup of production sdm on replica server and copied all custome htmpl files from production to replica server. After restoration of mdb I also can see now custom columns z_site , z_phone etc in scema designer. But still while creating a ticket , the ticket page giving error z_site attribute not found.
I open the htmpl form in wsp tool there I cannot see attribute of custom table like z_site.
I believe there is something to do with wsp_schema & wsp_index file present in site --> mods folder.
Can anypne pls advise on it.