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Null values in COUNTS_DATE column

Question asked by SAI-PNC on Jul 5, 2017
Latest reply on Jul 12, 2017 by deoma03

I am trying to prepare a VS HitCount report for a particular month to show adoption of VS across organisation, but there are nulls values in column "COUNTS_DATE" under VSE_METRICS_TXN_COUNTS. This is happening with only few services and others has proper dates.

 

Due to "null" in DATE column, I am unable to report exact service hit count for that particular month.

 

Is there any solution to ensure system captures service hit DATE?

 

Thanks

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