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Setup Group Controlled Data Partition

Question asked by jordanreich on Jul 5, 2017
Latest reply on Jul 13, 2017 by TMACUL

Hey all,


We have an issue where we want to restrict a certain sub-set of tickets that are assigned to a particular group. For example we have a ticket sitting in T1 Technical. We want to TRSF that ticket over to ISPO Security. We want to be able to complete that TRSF than once completed have that ticket no longer available to be viewed. UNLESS you are already within the ISPO Security group. 


So basically need the data constraint to say. If your group membership includes ISPO Security than allow edit level access. If your group membership does NOT include ISPO Security than do not allow view or edit access. 


Thoughts? Your help is appreciated.


Many thanks!