CA Service Management

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Category - Properties Tool Tip

  • 1.  Category - Properties Tool Tip

    Posted Jul 06, 2017 10:35 AM

    For some of my Areas (Categories) I have added Properties

     

    For the Properties Detail I have added information into the fields - Label and Description

    example:       Label = Label Field

    Description: This is the description field, want to see if this text or just the label field text shows within the tool tip box

     

    My question is, when you hover over the value field in the ticket a tool tip box appears and shows the text you entered into the Label field and not the Description field ... can this be changed?

     



  • 2.  Re: Category - Properties Tool Tip

    Posted Jul 06, 2017 12:39 PM

    Please see this post: Conditional property list