AnsweredAssumed Answered

WebService Soap response

Question asked by CodeGeek on Jul 10, 2017
Latest reply on Jul 13, 2017 by ElwynnMartin

Hello Community,

 

The 'update request' CA SDM operator operation is getting failed with the below error in Process automation workflow.

how to handle this error message, I would like to continue the loop operation for the rest of the tickets in the array. 

 

How to make the workflow to avoid this ticket and continue the operation on rest of the tickets till all the tickets iterated successfully.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Client</faultcode>
<faultstring>INVALID AHD03116:Tenancy violation in Request xxxx belonging to tenant *************** - attribute Request Area references pcat Hardware belonging to tenant tenant:*************** @|domsrvr|M_1DAA|1499250547|1</faultstring>
<faultactor/>
<detail>
<ErrorMessage>INVALID AHD03116:Tenancy violation in Request 1292551 belonging to tenant *************** - attribute Request Area references pcat Hardware belonging to tenant tenant:*************** @|domsrvr|M_1DAA|1499250547|1</ErrorMessage>
<ErrorCode>-1</ErrorCode>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>

Thank you,

Venkat

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