Importing polled Data using SFTP

Discussion created by imrohit on Jul 11, 2017
Latest reply on Mar 18, 2019 by sanjeevkumar


We are using CA eHealth r6.3.3.01 with remote poller and central site, and trying to configure SFTP using CIGWIN to import polled data from remote poller to Central site.


I  have configured the SFTP following the the link: and the SFTP is working fine, however, while configuring Central we are getting error :

“Setup was unable to locate eHealth on host '<Ip address of my poller sever>'.  Please provide the

directory where eHealth is installed on this host.


Please enter remote eHealth directory []:”


The solution for the  same error is given in the “CA eHealth Remote Poller User Guide” which says:-


To address these issues, do the following:

Verify that the CA eHealth user’s PATH environment variable includes the directory in which secure FTP is installed.

Verify that you have correctly configured your system for secure FTP


I verified the setting, they are correct, still getting the same issue.


Any suggestion on this