We are using CA eHealth r6.3.3.01 with remote poller and central site, and trying to configure SFTP using CIGWIN to import polled data from remote poller to Central site.
I have configured the SFTP following the the link:https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec594211.html and the SFTP is working fine, however, while configuring Central we are getting error :
“Setup was unable to locate eHealth on host '<Ip address of my poller sever>'. Please provide the
directory where eHealth is installed on this host.
Please enter remote eHealth directory :”
The solution for the same error is given in the “CA eHealth Remote Poller User Guide” which says:-
To address these issues, do the following:
■ Verify that the CA eHealth user’s PATH environment variable includes the directory in which secure FTP is installed.
■ Verify that you have correctly configured your system for secure FTP
I verified the setting, they are correct, still getting the same issue.
Any suggestion on this