CA Service Management

Hello,

We want to show dinamic questions. 

Ex: 

We can select Answer 1,2 or 3 to Question 1

If I select Anser 1 to Question 1, after I want to see Question 4. If I select Answer 2 or 3 to Question 1, I don't want to see Question 4. So I want to able to dinamic Question 4.

How can I do this?

Thanks,

There's no out of the box functionality to do this, but it would make a nice "Idea" for consideration in a future release.

I'm not sure what would be involved in trying to accomplish this in a customization.

Hi Yazici,  currently the design of the survey functionality does not allow for dependencies on answers to show/hide/skip questions dynamically.  Something like that would have to be an enhancement which you can post here in the community as an "idea" - where folk scan vote for it and product management will review it for future versions of the product. 

Thanks,

Jon I.

The htmpl form is do_survey.htmpl and if you have a test install and time you may try to play modify this file.

I took a quick look and it does not seem to be easy.

My 2cents.