DX Application Performance Management

Hi all folks,

I try to find a problem in the Backend, SQL metrics branch and try to get all the metrics are displayed in the Webview or Workstation (the coloured and the grayed). I use a SOAP request to get the information, but I got the coloured metrics and the collected data only. The gray metrics entries can't retrieved.

Any idea how to retrive all (coloured and grayed out) matrics names are displayed in a tree?

Thanks for any suggestion.

Lutz

p.s.

I try to use a larger time range (startTime, endTime) and change the frequency (dataFrequency) also, but it doesn't work.

It seems to me the EM got no data for some metrics tree entries.

The used Soap request.
<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http:
//schemas.xmlsoap.org/soap/envelope/" xmlns:met="http://metricsdata.webservicesimpl.server.introscope.wily.com">
   <soapenv:Header/>
   <soapenv:Body>
      <met:getMetricData soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
         <agentRegex xsi:type="xsd:string">.*\|.*\|HS2P.SB0.pce.a.3.as11219</agentRegex>
         <metricRegex xsi:type="xsd:string">Backends\|sbhs02b0_xa.*</metricRegex>
         <startTime xsi:type="xsd:dateTime">2017-07-13T12:00:00.000</startTime>
         <endTime xsi:type="xsd:dateTime">2017-07-13T13:00:00.000</endTime>
         <dataFrequency xsi:type="xsd:int">3600</dataFrequency>
      </met:getMetricData>
   </soapenv:Body>
</soapenv:Envelope>

I'm wondering if it may only capture live metrics.  Grayed out metrics are not live.

Adding Hiko_Davis and Guenter_Grossberger for any additional insight

Dear Lutz:

This seems more of a discussion so converted. Will followup internally trying to get a response

Thanks 

Hal German