Issue:
I'm running a Web Agent Option Pack, this one cannot decrypt the zone
SMSESSION cookie and reports :
FWStrace :
[06/15/2017][13:26:23][5136][1880][a9efee5d-0c61ee25-d073ae80-0a1f4280-ca45bc0c-87]
[SSO.java][processRequest][Request to validate the session
[CHECKPOINT = SSOSAML2_SESSIONCOOKIEVALIDATE_REQ]]
[06/15/2017][13:26:23][5136][1880][a9efee5d-0c61ee25-d073ae80-0a1f4280-ca45bc0c-87]
[FWSBase.java][isValidSession][Checking for valid SESSION cookies.]
[06/15/2017][13:26:23][5136][1880][a9efee5d-0c61ee25-d073ae80-0a1f4280-ca45bc0c-87]
[FWSBase.java][isValidSession][Found SESSION cookie: SMSESSION]
[06/15/2017][13:26:23][5136][1880][a9efee5d-0c61ee25-d073ae80-0a1f4280-ca45bc0c-87]
[FWSBase.java][isValidSession][Trying to validate using SMSESSION cookie.]
[06/15/2017][13:26:23][5136][1880][a9efee5d-0c61ee25-d073ae80-0a1f4280-ca45bc0c-87]
[FWSBase.java][isValidSession][Could not decryptSMSESSION cookie. Error message:
Tried out all the decrypt keys, decryption failed..]
I would expect to see the following log line in the Policy Server
12.52SP1CR04 log, but I don't find it :
[3372/3682724720][Thu Feb 16 2017 10:37:10][SmObjKeyManagement.cpp:400][INFO]
[sm-Server-04710] Key Roll over Request has been initiated automatically by Policy Server
How can I solve it ?
Environment:
There is 2 environments:
Web Agent 12.52SP1CR04 on IIS 7.5 64bit on Windows 2008R2;
Web Agent Option Pack 12.52SP1CR04 on Tomcat 7.0.63 with JDK 1.7.0_65 64bit on Windows 2008R2;
connected to : 1 Policy Store on SQL 2012 Always On in Compatibility 100 for 12.52 Policy Server
1 Shared Key Store on SQL 2008;
1 Policy Server 12.52SP1CR04;
parallel environment:
2 Policy Servers 12SP3CR11 > 1 Policy Server 12SP3CR11 rolls the keys at 03:00 every morning;
1 Policy Store on SQL 2008 for 12SP3CR01 Policy Server
Resolution:
When a single Policy Server generates encryption keys in an environment with multiple Policy Servers that connect to disparate policy stores, but share a central key store, an additional registry setting is required. This registry setting configures each Policy Server to poll the common key store and retrieve new encryption keys at a regular interval
Setting Policy Server 12.52SP1CR04 registry key to 1 solved the issue :
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Netegrity\SiteMinder\CurrentVersion\ObjectStore\EnableKeyUpdate= 1
https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/administrating/manage-encryption-keys/manage-the-session-ticket-key#ManagetheSessionTicketKey-SettheEnableKeyUpdateRegistryKey
KB : TEC1385152