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Can't locate User Stories

Question asked by AudreyDavis1340021 on Jul 14, 2017
Latest reply on Jul 14, 2017 by AudreyDavis1340021

I have an owner of user stories who now cannot see them in Rally since they've been synched to HP ALM.  As a Rally Admin, I can search for them and see them, but she gets nothing found when she performs search.  Any clues?