AnsweredAssumed Answered

Updating activity log for an incident through REST

Question asked by vsj on Jul 17, 2017
Latest reply on Aug 28, 2017 by vsj

I need to add an activity log to an existing incident through REST API. How can this be done. Documentation is no clear on how to update BREL attributes.

The request I tried is the following but I keep getting "405 Method not allowed" for both PUT and POST

So the question is, how do I add to activity log using REST?


PUT /caisd-rest/in/595862/act_log HTTP/1.1
Host: servicedesk.***.com
X-AccessKey: 276789629
X-Obj-Attrs: description
Content-Type: application/xml
Cache-Control: no-cache

<in id="595862">
        <description>Updating log from Rest API</description>