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NullPointerException when i access a particular federation

Question asked by Naveen007 on Jul 18, 2017
Latest reply on Dec 8, 2017 by Naveen007

Hello Everyone,

 

I am having an issue when i try to access a particular federation in our pre-prod environment. It's a IDP-initiated federation partnership and we are using Web Agent-Option pack .Here is the error i am seeing in FWSTrace.log

 

Error Message:

 

[07/18/2017][18:53:40][207037][3410802432][168e0cad-45ca8453-3939853e-a34fec1f-052425a2-f][SSO.java][doGet][Transaction with ID: 168e0cad-45ca8453-3939853e-a34fec1f-052425a2-f failed. Reason: SSO_GET_EXCEPTION]
[07/18/2017][18:53:40][207037][3410802432][168e0cad-45ca8453-3939853e-a34fec1f-052425a2-f][SSO.java][doGet][Exception caught in class com.netegrity.affiliateminder.webservices.saml2.SSO, method doGet: java.lang.NullPointerException]
[07/18/2017][18:53:40][207037][3410802432][168e0cad-45ca8453-3939853e-a34fec1f-052425a2-f][SSO.java][doGet][Stack Trace: java.lang.NullPointerException
at com.netegrity.util.DefaultObjectPoolImpl.releaseObject(DefaultObjectPoolImpl.java:188)
at com.netegrity.SAML2.util.JAXBContextPool.releaseJAXBContextObject(JAXBContextPool.java:62)
at com.netegrity.affiliateminder.webservices.saml2.SSO.b(DashoA10*..:2735)
at com.netegrity.affiliateminder.webservices.saml2.SSO.a(DashoA10*..:2705)
at com.netegrity.affiliateminder.webservices.saml2.SSO.a(DashoA10*..:2686)
at com.netegrity.affiliateminder.webservices.saml2.SSO.a(DashoA10*..:2369)
at com.netegrity.affiliateminder.webservices.saml2.SSO.a(DashoA10*..:2027)
at com.netegrity.affiliateminder.webservices.saml2.SSO.doGet(DashoA10*..:345)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:183)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:95)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at com.amfam.se.valves.AmfamStruts01Valve.invoke(AmfamStruts01Valve.java:99)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158)
at com.amfam.valves.TPSAccessLogValve.invoke(TPSAccessLogValve.java:38)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.internalProcess(ActiveRequestResponseCacheValve.java:74)
at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.invoke(ActiveRequestResponseCacheValve.java:47)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:437)
at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:385)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:451)
at java.lang.Thread.run(Thread.java:745)
]
[07/18/2017][18:53:40][207037][3410802432][168e0cad-45ca8453-3939853e-a34fec1f-052425a2-f][SSO.java][doGet][Ending SAML2 Single Sign-On Service request processing with HTTP error 500]

 

Not sure what's wrong with these particular federation. All other federations are working fine. Looking for some ideas to resolve the issue.

 

Environment:

Web agent option pack version: 12.50.0000.732

Operating System of Web server: RHEL 6.8 x86 64

SiteMinder policy server version: 12.52.106.2209

Operating System of policy server: RHEL 6.7 x86 64

 

Thank you,

Naveen

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