DX Application Performance Management

Hi everyone,

I have configured a MQ/MB PP agent  in a MQ 7.0.1.3 and MB 7.x, but I detected that some executions are not processed by the Power Pack, we have some errors like these:

7/19/17 06:54:43 PM CDT [INFO] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.BrokerTracer] BrokerTracer thread ended.
7/19/17 06:54:43 PM CDT [ERROR] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.MBTreeMsgflowStatistics] Interrupted..Closing JMS Objects.
7/19/17 06:54:43 PM CDT [ERROR] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.MBTreeMsgflowStatistics] MBTreeMsgflowStatistics thread ended.
7/19/17 06:54:43 PM CDT [INFO] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.MBRestart] CMP disconnect.

7/03/17 11:38:40 AM CDT [ERROR] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.MBTreeMsgflowStatistics] JMSWMQ2001: No se ha podido cerrar el destino '$SYS/Broker/BMXBKP001/StatisticsAccounting/SnapShot/BMXEXP01/#' utilizando una política de cierre de lectura anticipada.

 

In AMQERR.log file, some messages like these are shown:

7/10/17 18:33:25 - Process(8913114.91719) User(mqsi) Program(amqrmppa)
Host(mxplvpbax01)
AMQ9209: Connection to host 'introscope (150.23.110.86)' closed.

EXPLANATION:
An error occurred receiving data from 'introscope (150.23.110.86)' over TCP/IP.
The connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3473 -------------------------------------------------------
07/10/17 18:33:25 - Process(8913114.91719) User(mqsi) Program(amqrmppa)
Host(mxplvpbax01)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'SYSTEM.AUTO.SVRCONN' ended abnormally.
ACTION:
Look at previous error messages for channel program 'SYSTEM.AUTO.SVRCONN' in
the error files to determine the cause of the failure.
----- amqrmrsa.c : 533 --------------------------------------------------------
07/10/17 18:33:25 - Process(8913114.91729) User(mqsi) Program(amqrmppa)
Host(mxplvpbax01)
AMQ9209: Connection to host 'willy (150.23.110.86)' closed.

EXPLANATION:
An error occurred receiving data from 'willy (150.23.110.86)' over TCP/IP. The
connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3473 -------------------------------------------------------
07/10/17 18:33:25 - Process(8913114.91729) User(mqsi) Program(amqrmppa)
Host(mxplvpbax01)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'SYSTEM.BKR.CONFIG' ended abnormally.
ACTION:
Look at previous error messages for channel program 'SYSTEM.BKR.CONFIG' in the
error files to determine the cause of the failure.

Does anyone have a clue about what could happening? 

Thanks

Hi Rodrigo,

I don't see any cipher related error so you are using a standard connection rather than SSL connection?

I located this KB article with the same AMQ9999 error which may help:

MQ Message Broker Error: AMQ9999: Channel program ended abnormally Channel program SYSTEM.DEF.SVRCONN terminated abnorma… 

The running of the script MBMonitorJMSQueues.mqsc is also listed in the docs "Configure the MQMonitor to monitor WebSphere Message Brokers > Create JMS queues" so you might have already done it?

Configure MQ Agent - CA Application Performance Management - 10.5 - CA Technologies Documentation 

If the problem still persists after performing all the required steps from above doc page then due to the nature of the symptoms it might best to open a Support case so a more detailed analysis can be done based on your configuration & log files.

Thanks

Lynn

Hi Rodrigo:

Was Lynn's response helpful and improve the situation? Marking as answered since failing that,please follow-up on his suggestion to open a case.You may ask follow-up questions here as needed.

Thanks

Hal German