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Java class FileUtilsTagLibrary error in process

Question asked by shiva.s43 on Jul 19, 2017
Latest reply on Aug 28, 2017 by shiva.s43

Hi,

 

I recently upgraded the CA PPM to V15.2. After approval I am getting below error in process which using file operations.

I didn't see any error related to this in bg.log and app.log files. I restarted the services/server and java setting is also correct.

Please suggest me here in fixing this issue.

 

com.niku.union.gel.GELValidationException; lineNumber: 56; columnNumber: 78; Cannot find Java class 'com.ca.clarity.services.utils.FileUtilsTagLibrary' as a tag library. Contact your system administrator.
at com.niku.union.gel.GELValidator.startElement(GELValidator.java:190)
at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
at com.niku.union.gel.GELValidator.validate(GELValidator.java:345)
at com.niku.union.gel.GELController.invoke(GELController.java:70)
at com.niku.bpm.services.ExecuteCustomAction.run(ExecuteCustomAction.java:207)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: com.ca.clarity.services.utils.FileUtilsTagLibrary
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at com.niku.union.gel.GELValidator.startElement(GELValidator.java:124)
... 17 more

 

Thanks,

Shiva

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