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CA PPM IT Service Management

Question asked by kp1 on Jul 24, 2017
Latest reply on Aug 8, 2017 by kp1

Hi All,

A quick question on CA PPM licences module.


Client planning to implement ITSM (IT Service management module) to manage services and incidents.


Que1: Is ITSM module supplied with the core licence or is there separate licence required ?


Que2: BRM accelerator for ITSM module requires separate licence or it's is supplied default ?


Thank You very much in advance.