DX Unified Infrastructure Management

  • 1.  Steps to delete a robot and its content from UIM

    Posted Jul 25, 2017 10:59 AM

    Hi All,

     

    As part of decommission process of a server, I need to remove robot, its related probes contents (data) from UIM.

    As per my knowledge, if I uninstall the robot on respective server and remove it from UIM will not delete its content from database.

     

    Please let me know the steps to follow from uninstalling the robot to delete the contents of the same.

     

    Regards,

    Raj



  • 2.  Re: Steps to delete a robot and its content from UIM

    Broadcom Employee
    Posted Jul 25, 2017 11:05 AM

    So the uninstall of the robot is still manual at this time.

    once that is done  in UIM 8.51 you can go into USM and delete the device from there.

    there is now an option to delete open alarms and data as well from there.

    Delete Devices in USM - CA Unified Infrastructure Management - 8.5.1 - CA Technologies Documentation 

     

    prior to 8.51

    you would need to remove the device with a discovery_server call back to remove device by cs_key

    then manually delete alarms and s_qos_data from the database.



  • 3.  Re: Steps to delete a robot and its content from UIM

    Posted Jul 25, 2017 11:26 AM

    Thank you Gene for quick response.

    We are on 8.4.x. Can you please provide the steps for this?

     

    Regards,

    Raj



  • 4.  Re: Steps to delete a robot and its content from UIM

    Broadcom Employee
    Posted Jul 25, 2017 12:33 PM


  • 5.  Re: Steps to delete a robot and its content from UIM
    Best Answer

    Broadcom Employee
    Posted Jul 25, 2017 01:13 PM

    Hi,

     

    So steps would be

    1) stop robot and uninstall

    2) get the cs_key from the cm_computer_system table

    select * from cm_computer_system where where ip like '%***.***.***.***%'

     

    3) run the discovery_server call back to remove master devices:

     Remove Master Devices - CA Unified Infrastructure Management - 8.4 - CA Technologies Documentation 

    as casph02 provided

     

    4) remove open alarms

    delete from nas_alarms where robot = '<Robotname>'

     

    5) delete qos data

    delete from s_qos_data where where robot = '<Robotname>'

     

    hope this helps



  • 6.  Re: Steps to delete a robot and its content from UIM

    Posted Jul 25, 2017 01:40 PM

    Thank you Gene and Philip for your help.



  • 7.  Re: Steps to delete a robot and its content from UIM

    Posted Jul 26, 2017 03:47 AM

    You can also use the tool from: Delete server/device in UIM via command line tool (v3.3) 

    This tool will perform the actions 2,3,4 and 5 (remove robot is still a manul task)