AnsweredAssumed Answered

Trigger PAM Event off CI field update

Question asked by MichaelHeide4203111 on Jul 25, 2017
Latest reply on Jul 26, 2017 by MichaelHeide4203111

I'm a little turned around in the Admin UI trying to trigger a PAM process from a change in a CI field value.  I'd like to use a change to the status field on certain families of CI's to trigger an event and call a PAM process.  How would you recommend going about that? (Activity Associations, Activity Notifications, Macros, Events, Notification Rules, etc.)  Thank you!