We have a dashboard on UMP displaying 'visible' alarms for IT Ops to action on, but once in awhile we have 'invisible' alarm being show on the dashboard. Anyone having same problem?
I would recommend you to open a CA Support Ticket for further analysis and do a remote access to check this behavior.
Please describe exact UIM / UMP versions but sounds the symptom would need to be looked at CA Support since there might be several drivers.
UIM/UMP on v8.51
Please check your pre-processing Rules, AO Profiles and If you have different TimeZones between the UMP/NAS/Robot with the related probe!
It is not all alarm from a specific host get show when it suppose to be invisible. It is 1 out of 10 (may be) alarm from the same host/robot, same probe, same profile that randomly appear on dashboard.
Anyway, our UIM, UMP, hub, host are all at same time zone, located at the same data center.
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