AnsweredAssumed Answered

Automated view of reports

Question asked by Marco Antonio Velazquez Aldama on Jul 31, 2017
Latest reply on Aug 2, 2017 by Jon_Israel



I am working with the integration of CA SDM version 14.1 and Jasper 6.2, we have already integrated and configured the tool,


We also create some reports and we need to open the report created in jasper, from CA SDM in the report tab.

for that we apply the configurations of the following document:


How to integrate CABI6.2 with Service Desk Manager? 

But when we look at the report, it shows us the following:

It is necessary to start session in jasper from the CA SDM report tab, to see the report.

Is there any way to configure a auto loggeo to jasper to see the report (auto login, as to CABI)???