AnsweredAssumed Answered

TC - Fail and Slow Transaction Count

Question asked by Geethu_John on Aug 1, 2017
Latest reply on Aug 2, 2017 by Hallett_German

Hi All,


I have an SOA oriented application environment.


When user does a transaction, at the entry app, it shows only 1 request. Suppose, it crossed ART alert and a Problem is created.   Then the Slow transaction is NOT 1. It can be greater than  4 or 6 etc. 


This entry app triggers multiple requests to backend applications. Does the 'Slow transaction count' reflect the internal requests which got slow? And what is the threshold for those to be categorized as slow? is it 2 secs? 


Similarly, I think , fail transactions are actually number of errors triggered and not the count of main request which actually faced this error.


Could someone clarify this ?