Symantec Access Management

Issue:

When I'm doing an AdminUI upgrade from 12.52SP1CR00 to 12.52SP01CR07, the

installer doesn't ask to do an upgrade, and it proceeds to do a fresh

install directly.

Why do I get this behavior if I already have an AdminUI installed ?

Environment:

AdminUI 12.52SP1CR00 on Red Hat Enterprise Linux Server release 6
Cause:
You have this behavior because the installer does not see entries for

AdminUI prerequistes nor AdminUI in file :

/var/.com.zerog.registry.xml

Resolution:

You have to re-install the original version for both AdminUI prerequistes and AdminUI, following the documentation.

After the install, verify that both AdminUI prerequistes and AdminUI have entries in /var/.com.zerog.registry.xml

Then, upgrade the AdminUI prerequistes and AdminUI.

You might need to re-register the adminui with the Policy Server

Additional Information:

AdminUI :: How to redo the Registration

KB :TEC1059784

Thanks for sharing these tips with the community Patrick!

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