Forgot your password is not working for my account. I am getting the error as in attachement.
Please advise what can i do now to restore access to my account.
Thank you for taking the time to report this to us. This is due to a conflict with your nickname and we are deploying a fix for this today. If you cannot wait until this afternoon, let me know and I will open a case and work through this with a workaround sooner, not a problem, let me know.
Thanks and we are very sorry for the inconvenience,
Hi Paulina,We just deployed a fix that should resolve this issue. If you have a moment, please try again and let us know if you have any issues.Regards,Leah
Retrieving data ...