CA Service Management

Hello guys, can somone tell me where I can find scripts like "Running Apps.xsdf" for support automation???

Also need a script to clear cache on the remote browser (IE, firefox, chrome), some idea?

best regards,

Fabian

There are a few sample scripts here:

Sample Scripts that can be used with the Support Automation Task Editor 

An extremely basic VBScript for clearing the browser cache for IE would look like:

Sub Execute()
Functions.ShowMessage(Step.GetProperty("Message"))
End Sub

' The code below this line is automatically generated. Please do not edit it.
Sub SetProperties
' The message to be displayed.
Step.SetProperty Localization.ENU, "Message", "Clearing cache"
Set objShell = CreateObject("WScript.Shell")
objShell.Run "RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255"
End Sub

That script will delete all browsing history for IE. I also found some sample scripts for Firefox and Chrome here, but didn't test those out:

Solved: How to ClearCache and Cookies from Internet Explor... - SmartBear Community 

This code fail at line 4: AQEnvironment Object, some idea why?

' Clears the Firefox cache, passwords, cookies, etc...
Sub ClearAllFirefoxStoredInfo
Set objFSO = CreateObject("Scripting.FileSystemObject")
strLocalAppData = AQEnvironment.GetEnvironmentVariable("LocalAppData") & "\Mozilla\Firefox\Profiles"
strRoamingAppData = AQEnvironment.GetEnvironmentVariable("AppData") & "\Mozilla\Firefox\Profiles"
Set FoldersInFolder = objFSO.GetFolder(strLocalAppData).SubFolders
For Each Folder In FoldersInFolder
Folder.Delete True
Next
Set FoldersInFolder = objFSO.GetFolder(strRoamingAppData).SubFolders
For Each Folder In FoldersInFolder
Set FilesInFolder = Folder.Files
For Each File in FilesInFolder
If Instr(1, File.Name, "sqlite") > 0 Then File.Delete
Next
Next
End Sub

Fabian,

It's not something that I have much insight on, I'm not sure the details of the code.

Perhaps the following documentation would be of assistance

Automated Tasks - CA Service Management - 14.1 - CA Technologies Documentation