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IM Notification fails

Question asked by RajeshMadalakrishnamoorthy1256 on Aug 3, 2017
Latest reply on Aug 3, 2017 by Hitesh_Patel

Hi All,

 

When I try to update the global user in provisioning directory through Provisioning Manager, it gives me the following error in etatrans log

rc:  0x0035 (DSA is unwilling to perform)
20170803:055430:TID=003388:Add       :Y232:E193:F:     msg: Notify Add failed: DSA is unwilling to perform

ALERT: External Modify (eTGlobalUserName=12345) - Unable to write the IMS notific
20170803:055430:TID=003388:Modify    :E193:----:A:+ation for this operation

 

Below log is found in directory server notify dsa trace log

 20170803.085200.670 Assertion failed (/net/potaroo/release/HEAD.new/dxgrid/src/dsa/dxgrid/caSchema.c170)
! [5] dxgrid_commitOrRollback(FALSE)
! [5] Resetting newfileend 0x7f2a06e94038
! [5] localServiceProblem: problem = 3
! [5] LocalError
! [5] dequeueLocalRequest 2
! [5] CacheReleaseWriteLock
! [5] response queue: sending responses
! [5] --UserLocalResponse(60/103112)------------------------20170803.085200.670
! [5] doLocalResponse
! [5] doLocalResponse - sending idu
! [5] --userSendIdu (60/103112)-----------------------------20170803.085200.671
! [5]
> [5] -> #60 (SSL) [msvidmdev2-imps-router] DSP ADD-ENTRY-REFUSE
> [5]   invoke-id = 103112   credit = 1
> [5]   Service Error: Directory unwilling to perform

 

Any idea about the root cause and solution will be greatly appreciated.

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