AnsweredAssumed Answered

Error on item with two forms

Question asked by sperna on Aug 4, 2017
Latest reply on Aug 14, 2017 by sperna

Hi! When I asign two forms for the differents offers in an unique item the SDM ticket won't open.

 

This is my case:

Item = Notebook Lenovo

Offers assigned = New Laptop and Change Laptop

 

I need differents forms because the information changes depending on the offer where we select it. Both forms have differents text boxes and java scripts. I configure them as Disabled when I don't want to show one form. I do it with this condition: $(_.service.name=='NEW LAPTOP') for the one on the offer "CHANGE LAPTOP" and this condition $(_.service.name=='CHANGE LAPTOP') for the offer NEW LAPTOP.

 

The scripts and text boxes work fine separately and opens the SDM ticket fine, but when I configure both the SDM ticket won't open. Any ideas what could be?

 

Best Regards

Sebastian

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