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How to restrict a user to select a specific sub category in incident area while opening an incident

Question asked by UsmanBashir on Aug 8, 2017
Latest reply on Aug 9, 2017 by Lindsay_Estabrooks

Dear Team i have a question to ask. we have some incidents catagories in ca services  desk . for these catagories we have subcatagories related to the main. we want to restric our user to only select a specific sub catagory byr droping down  from amin catagory to avaoid confusion. please provide a solution

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