AnsweredAssumed Answered

Export- hyperlink opens two windows

Question asked by sharamateti on Aug 9, 2017
Latest reply on Aug 9, 2017 by Jon_Israel

Hi,

 

When I export the tickets to an excel, and click on the hyperlink it opens two sessions of the ticket. One in a new tab and other in window.

 

I have googled a bit and looks sfc /scanow will fix the issue, but its all the users. Unsure if this is the solution. Havent tried since it requires administrative previlages.

 

Any one have similar issue, i would like to avoid multiple sessions.

 

SDM R14.1 cp2

IE 11(Cant use any other browser)

Regards,

Sharath

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