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Urgency, Impact, Priority Sort Order By

Question asked by jeffery.mason on Aug 9, 2017
Latest reply on Aug 9, 2017 by Jon_Israel

SDM 14.1.04.  I have a requirement to modify the impact, urgency and priority values to High, Medium, Low etc without the number prefix. I need to sort the dropdown list by the numberic "value" of each sym. I've tried the WSP design view property "List Order By" with "value" and "enum", neither of which will sort by value.  list_orderby="value"

 

Same issue in our 12.6 environment.   Any suggestions? 

 

thanks

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