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Post installation of 14.1 cum 4 unable to open/download attachments

Question asked by Sunilpatel on Aug 10, 2017
Latest reply on Aug 10, 2017 by Jon_Israel

Hi,

 

We have installed cumulative 4 patch to the CA service desk 14.1. Post installation of cum 4 we are unable to download and open the document in attachment.  Following error occurred during the download and open activity of the attachment.

 

08/10 19:26:53.32 GSWANCASDM     spelsrvr             3272 SIGNIFICANT  doc_rep.spl            505 More than one request found for attachment 402913

08/10 19:26:53.34 GSWANCASDM     spelsrvr             3272 ERROR        pcexec.c              6457 Spell interp failed at attmnt::get_parent_info_secure (...) doc_rep.spl:511: Math argument type mismatch

08/10 19:26:53.34 GSWANCASDM     domsrvr              3892 ERROR        domdict.c             1116 Signature error in secure_dob_by_persid: arg[1] = nil with invalid type NIL

08/10 19:26:53.34 GSWANCASDM     domsrvr              3892 ERROR        dombase.c              735 Bad arg of type 5 in secure_dob_by_persid [FAC:NC:ATTR:OB:MTH:]

 

Thanks,

Piyush Mer

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