CA Service Management

How to create dashboard for CA SDM using BOXI

Which product is this question for, I want to be sure its in the right place and categorize it. Thanks!

Hi Madhan,

Can you give us some details on what type of dashboard you are looking to create?    Additionally, as a side note, we are no longer supporting BOXI as of next year since we have now transitioned to JasperSoft for our reporting engine for SDM.  We can try to point you in the right direction with BOXI if you can give us an idea of what you are looking to create a dashboard to show specifically.

Thanks,

Jon I.

Hi Jon,

I have the same question as Madhan. I need a dashboard for displaying real time open incident and request group wise. 

-Thanks

Sasi.

Once your login to Infoview, in the menu bar there is an option for Dashboard.
 
Please find below the links for some great documentation on SAP site. Please review SAP documentation available for Dashboard & Analytics.

http://help.sap.com/businessobject/product_guides/boexir31SP3/en/xi31_sp3_da_admin_user_en.pdf

http://help.sap.com/businessobject/product_guides/boexir31SP3/en/xi31_sp3_dashboard_user_en.pdf

Below is the link for a video regarding building a BOXI dashboard.

http://www.businessobjects.com/jump/dashboard_manager/global/flash/five_minutes.asp