AnsweredAssumed Answered

Status cancelled without Survey

Question asked by christian.victoria on Aug 14, 2017
Latest reply on Aug 15, 2017 by christian.victoria

Hello community


I have a status with the name canceled, I do not have any template message to this state however at the time of going to canceled send the template closing message and send a survey that is only sent in the close state

Can you help me know why this happens?


The version of SDM is 14,1