we are facing following error in reporting tab most of the time.
An error has occurred: An error occured while trying to view the document
any solution to this.
we are using Boxi reports
Please check this tech doc out (TEC1471486) which talks about the same error:
After migrating reports from CA Business Intelligence (CABI) 3.x to CABI 4.x, when using CA Service Desk Manager out of …
If the TECDOC that Brian does not resolve the issue, please provide the version of CABI installed and advise if the error occurs with all CABI reports or just some.
Retrieving data ...