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Portal Deactivation error of a User

Question asked by Sai95 on Aug 18, 2017
Latest reply on Aug 18, 2017 by Sai95

Hello All,

Greetings!!!

 

I have an issue in deactivating the user from On Demand Portal(ODUM) from gel script.

 

when i am trying to deactivate it is throwing a error for the resource as 

<soapenv:Fault><faultcode>soapenv:Server.userException</faultcode><faultstring>java.rmi.RemoteException: Error deactivating the user [email: dane.hoban@xyz.com] from the system.</faultstring><detail><ns1:hostname xmlns:ns1="http://xml.apache.org/axis/">SC5PRT001.CASAASOPS.COM</ns1:hostname></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>.

 

I hope it is a User specific issue as i was able to deactivate other users from the portal and retrying to deactivate the user (dane.hoban@xyz.com) is throwing an error.

 

Please suggest on this.

 

 

Thanks and Regards,

Sai.

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