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  • 1.  Exclamation mark "!" symbol in USS description

    Posted Aug 20, 2017 10:58 PM

    Hi,

     

    I noticed that I when I key-in the exclamation mark "!" on the USS ticket description, I can't submit the ticket. It will keep loading. Anyone facing this issue before?

     

     

     



  • 2.  Re: Exclamation mark "!" symbol in USS description

    Posted Aug 21, 2017 06:54 AM

    Hi Mohd,

     

    This is probably done to avoid 'Cross Site Scripting (XSS)' and 'Cross Site Request Forgery (CSRF)' issues.

     

    What patches have you currently applied on your USS install?

     

    Kind Regards,

    Brian



  • 3.  Re: Exclamation mark "!" symbol in USS description

    Posted Aug 21, 2017 09:12 AM

    I'm using USS v17.



  • 4.  Re: Exclamation mark "!" symbol in USS description

    Posted Aug 22, 2017 05:10 AM

    Hi Mohd,

     

    Can you log a Support case, so we can check this thoroughly and get a formal explanation for you?

     

    Once logged, please let us know the case number so I can track this for you...

     

    Kind Regards,

    Brian



  • 5.  Re: Exclamation mark "!" symbol in USS description

    Posted Sep 14, 2017 02:55 AM

    I've opened the ticket for almost a month now , but there still no solution yet from CA.

    My ticket number: 

    00822824



  • 6.  Re: Exclamation mark "!" symbol in USS description

    Broadcom Employee
    Posted Sep 14, 2017 05:12 AM

    Hi Mohd,

     

    I have reviewed the case and noted that the issue is reproduced and pending with Engineering Team. If you have any change in you Business impact you can always update the case so that the issue will prioritized accordingly.