AnsweredAssumed Answered

Notification Does not work

Question asked by christian.victoria on Aug 21, 2017
Latest reply on Aug 21, 2017 by Grant Bruneau

Hi cummunity 


I am in sdm 14.1 and i have a status cancelled with a rule ,
the rule have a condition if the ticket is in status cancelled then send a message template but does not work

Any can helpme with that ?


Bellow show all the information