CA Service Management

  • 1.  Hard Coded Description Value on Form Load

    Posted Aug 22, 2017 06:41 AM

    Hello All,

     

    We have a requirement to display some hard coded predefined values for Description field. The hard coded value is a a multi-line statement. What is the best approach to achieve this? I tried with Description-->Value (property) to hard code the text, but it fails to display on multi-line and collapse all them together. is that something we can do with form onLoad event? what script should I use to invoke predefined values on  Summary field on formLoad event?

     

     

     

    I want achieve the above automatically on every form Load.

     

    Thanks

    ArunavaS



  • 2.  Re: Hard Coded Description Value on Form Load
    Best Answer

    Broadcom Employee
    Posted Aug 22, 2017 06:45 AM

    Good Afternoon Arunava.
     
    As answering your question, I propose to check on the below tecdoc:
     
    https://support.ca.com/us/knowledge-base-articles.TEC1689871.html
     
    Please let me know when this gets you further.
    Thanks and kind regards, Louis.



  • 3.  Re: Hard Coded Description Value on Form Load

    Posted Aug 22, 2017 07:21 AM

    Rock Solid! I was exactly looking for this. My ditto requirement. Muchas Gracias! Louis_van_Amelsfort.

     

    Thanks

    ArunavaS