Layer7 API Management

  • 1.  Gateway Backup service is not working

    Posted Aug 23, 2017 10:56 PM
      |   view attached

    Hi All,

      I  have configured single node cluster successfully and am able to get the backup with below URL.

     

    https://<IPAdress>:9443/ssg/backup

     

    But am not able to perform backup with the below URL and getting "400 No such node" error.

    https://<IPAdress>:9443/ssg/backup?node=<IPAdress>

    Please find the below attachment.

     

    Could you please help me how I can take the backup with parameter node.

     

    Thanks

    Mustaq

    Attachment(s)

    docx
    Doc1.docx   47 KB 1 version


  • 2.  Re: Gateway Backup service is not working

    Broadcom Employee
    Posted Aug 24, 2017 04:39 PM

    Though I cannot read it (which is expected) it does look like the node is an ipaddress. I have to believe that it uses the data in the mysql table cluster_info and I suspect when it queries/looks up that name (ip) its not returning any results. Likely if I recall correctly because it expects the name like Gateway1/Gateway2. But this could get a little complicated so it might be best to open a support case to go through some of this. And the ssg_0_0.log probably holds an error of similar. 

    Thanks.



  • 3.  Re: Gateway Backup service is not working

    Posted Aug 25, 2017 12:24 PM

    Open up the url https://<IPAdress>:9443/ssg/backup in your browser, it will list all the nodes in the cluster. Select the click on the node name to download the backup. Or else use the same node name from a script or command line utility. Usually the node names are not same as the I.P. Address, by default they will be Gateway1, Gateway2 etc, and in some cases they are renamed by administrators. From my experience the easiest way to find out is to open the backup url on a browser. From your attachment it looks like you are using Gateway1 as node name.

     

    Regards,

    Anand



  • 4.  Re: Gateway Backup service is not working
    Best Answer

    Broadcom Employee
    Posted Sep 04, 2017 09:56 PM

    Hello mpa29 ,

    It should be a node name,

     

    https://<host>:<port>/ssg/backup?node=<node_name>

    for example,

    https://<host>:<port>/ssg/backup?node=Gateway1

    For more details, please refer to,

    Back Up Gateways - CA API Gateway - 9.2 - CA Technologies Documentation 

     

    Regards,

    Mark