CA Service Management

  • 1.  Blank page on form copy

    Posted Aug 24, 2017 01:18 PM

    Has anyone ever seen a blank page after tying to copy an old form? We're using Catalog 14.1. It seems to load the form name and then everything below it is just blank.



  • 2.  Re: Blank page on form copy

    Broadcom Employee
    Posted Aug 25, 2017 08:02 AM

    Good Afternoon Stephen.
     
    Please let me know the following, to be able to further check ont his one?
    - Did you already apply the SC R14.1.04(CP4) patch?
    - Does this occur while you 'paste' the copy of the form?
    - Does this happen after you pasted the form and try to open the copied form?
      (Although the 'paste' should/does open the copy implicitly).
     
    Thanks in advance for your clarification.
    Kind regards, Louis.