We have an opportunity to setup an APM CoE for one of our customers. Looking for directions and artefacts if someone has done this before.
You may want to ask the same in the APM Yammer internal group. Marking as answered
You can ask to APM SWAT for the artifacts but I don't think that anyone has keep them updated.
You can read about the Service Bureau model, which is the foundation for a Service Bureau or Center of Excellence in
APM Best Practices - Realizing Application Performance Management
The APM Practice, LLC is available for guidance and delivery via mentoring model.
I designed, implemented, delivered and sold COE and Service Bureau programs for Wily Technologies and later at CA., on which the book was based.
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