Action item - delay

Discussion created by danieldbf on Aug 25, 2017
Latest reply on Sep 4, 2017 by danieldbf

Hi Guys!!

I need you help, please.


Same process with action item, take longer than normal to proceed after "approve / disapprove" by user.


Take a look.




The Action item approved at 16:32 and 16:35, but the process is stopped.



Condition of the process


This problem, happens sometimes , and can by delayed 10, 30 minutes or + 1 hour.


I don't have solution for resolve the impact for user.


Any ideas?


Thank you very much.