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  • 1.  Time sheet issue 15.2

    Posted Aug 28, 2017 06:41 AM

    we are facing strange issue in New UX timesheet in V15.2.

    Getting below error while submitting the timesheet. This looks strange as it only appears for few users but when I try it in my machine with same user its working. Set all the compatibility settings in browser(IE-11). Then also they are seeing this issue.

     

     

    Thanks,

    Shiva



  • 2.  Re: Time sheet issue 15.2

    Broadcom Employee
    Posted Aug 28, 2017 07:49 AM

    Hi Shiva,

     

    Get a browser trace and see where its breaking, it looks like some actions in the URL is stopped and causing this issue for that particular user.

     

    Regards

    Suman Pramanik



  • 3.  Re: Time sheet issue 15.2

    Posted Aug 28, 2017 08:19 AM

    Hi Suman,

     

    How to do it

     

    Thanks,

    Shiva



  • 4.  Re: Time sheet issue 15.2

    Broadcom Employee
    Posted Aug 28, 2017 08:46 AM

    In your browser use Developer tools by Pressing F12

     

    Chrome DevTools Overview - Google Chrome 

     

    Regards
    Suman Pramanik



  • 5.  Re: Time sheet issue 15.2
    Best Answer

    Broadcom Employee
    Posted Aug 29, 2017 07:11 AM

    HI Shiva,


    Could you run these queries?


    Query1

    select
    prstatus,
    count(*) as total,
    count(prsubmittedby) as good,
    count(*) - count(prsubmittedby) as bad
    from prtimesheet
    where prstatus >= 1
    group by prstatus
    having count(*) <> count(prsubmittedby)
    order by 1

    Query2


    select
    prstatus,
    count(*) as total,
    count(prapprovedby) as good,
    count(*) - count(prapprovedby) as bad
    from prtimesheet
    where prstatus >= 3
    group by prstatus
    having count(*) <> count(prapprovedby)
    order by 1


    Do they return results?


    If so, please open an issue with support


    Regards