Symantec Privileged Access Management

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Error trying to remove device from CA PAM

  • 1.  Error trying to remove device from CA PAM

    Posted Aug 28, 2017 01:36 PM

    I am having a problem in CA PAM when I try to remove some devices, the message 5002: Device XXXX not found, this occurs when we have duplicate devices.

     

     

    Error message below:

     



  • 2.  Re: Error trying to remove device from CA PAM

    Broadcom Employee
    Posted Aug 28, 2017 01:48 PM

    Hi Paolo, When you say "duplicate device”, are you talking about two devices that are defined on the access side with the same address but different names? This is a problem for which you will have to open a support case. What release are you running at and at which maintenance level were those devices added? In the latest release 2.8.3 you should not be able to define a second device with the same address and different name, either interactively from the UI or via device import from an import file.



  • 3.  Re: Error trying to remove device from CA PAM

    Posted Aug 28, 2017 02:18 PM

    thank you Ralf!