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Process Approval

Question asked by Wicner on Aug 28, 2017
Latest reply on Aug 30, 2017 by Wicner

Hi Team!

 

I want to disable the action and the rule (On Service Catalog) that call to Approval Process, I need this because the Approval must be customized but I don't know which is the rule or action.

 

After submit a request and see the "tracking tab" there is two Process on the list; Approval (I don´t need this) and "Alquiler_PC" 

 

Do you know where the action that calls the process "Approval"?

I saw on "Home>Administration>Events-Rules-Actions>Rule list  Request/Subscription Item Change", every rule but I don't found anything.

 

Thank you.

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