I have a current project, where the customers sends 'device name and problem description' to our automation processor.
I am supposed to:
1. lookup the device UUID in MDB. (specifically the "affected_resource")
select [own_resource_uuid] FROM [mdb].[dbo].[ca_owned_resource]
2. create incident ticket with the information
I am attempting to update the Configuration Item attribute "affected_resource",
but to do this with REST Web Services I must have the UUID of the device.
<affected_resource COMMON_NAME="<deviceName>" REL_ATTR="<UUID>">
<affected_resource COMMON_NAME="<deviceName>" REL_ATTR="U'<UUID>'">
When I retrieve the UUID from the MDB, it is being converted.
I have tried rs.getString(), rs.getBytes, rs.getAsciiStream and all seem to have an invalid UUID.
How do I prevent this from happening?
I have seen posts to convert UUID to string and such.
,dbo.unhex([own_resource_uuid]) AS UnHexed
,dbo.uuid_to_char(own_resource_uuid) AS uuidToChar
,[own_resource_uuid] AS sString
,CONVERT(varchar(max),[own_resource_uuid],2) AS myConvert
Where host_name = '<deviceName>'
But none of these processes seem to work when rebuilding the UUID to be used in the Web Service call.
I looked at pdm_deref, but that is un-practical for this application.
Is there a way to retrieve a UUID from the MDB, using a java program and MS-SQL, maintain the integrity of the UUID and then use the UUID in a subsuquent REST web services call?
Any help here would be appreciated, I seem to be going in circles.
Bottom line, I need to get a UUID from a DB query and then use the UUID in a REST Services create incident call.