Symantec Access Management

Tech Tip : CA Single Sign-On : CA Access Gateway registration fails with error : Registration failed: Unknown error 141

  • 1.  Tech Tip : CA Single Sign-On : CA Access Gateway registration fails with error : Registration failed: Unknown error 141

    Broadcom Employee
    Posted Aug 31, 2017 08:04 AM

    Issue:

     

    I've installed CA Access Gateway, and I'm running ca-sps-config and getting the following error :

    Registration failed: Unknown error 141

    I cannot find anything in the logs. How can I fix this ?

     

    Environment:

     

    CA Access Gateway R12.7 on CentOS 7

     

    Resolution:

     

    Be sure you have applied the JCE patches on the Java JDK as per the CA Access Gateway requirements :

    R12.7 Install CA Access Gateway - Verify Prerequisites

    Run smreghost command as per the following sample :

    /opt/CA/secure-proxy/agentframework/bin/smreghost -i 192.168.1.1 -u siteminder -p password -hc sps -hn sps

    Change the IP address for your Policy Server, the password for the siteminder user accordingly, and set the hc (HCO) and hn (TrustedHost) value to suit your deployment.
    When done, you should see in the folder you have ran this command a new file created: SmHost.conf. Move this SmHost.conf file to your /secure-proxy/proxy-engine/conf/defaultagent folder.

     

    Then, you have to stop and start CA Access Gateway as follows:

    ./sps-ctl stop
    ./sps-ctl start

     

    KB : TEC1759256