The Data Collection Tool extracts information from your system to help CA Support troubleshoot an issue. It collects logs, configurations, and system metrics such as disk usage, thread dumps, and heap dumps. It also captures the current state of the machine and the network.
The Data Collection Tool supports all form factors of the CA API Gateway except:
Software Gateways running Solaris
Gateways running in Docker
Further details are available in the API Management documentation: